WallDockDeck
Text messaging

SMS Terms

What you are agreeing to if you tick the box to let us text you, and how to stop.

Last updated 2026-10-02 · Version 2026-10-02

Not yet in service. We do not currently operate a text messaging number. These terms are published so you can read them before the service starts, and so they are in place the moment it does. Until then, every form on this site reaches us by email only.

The program

Wall Dock Deck Customer Care. We send messages about a request you made: confirming it, arranging an inspection with a licensed contractor, answering questions about your property, and notifying you of conditions affecting your shoreline.

We do not send marketing blasts, and we do not message people who did not ask us to.

How you opt in

One of two ways, and only these two:

  1. You enter your mobile number on a form on this site and tick the consent box. The box is never pre-ticked. You have to tick it yourself.
  2. You text our published number first.

We do not buy lists. We do not scrape numbers. We do not take numbers from property records, permit filings or violation notices and text them. We do not use a number you gave us for something else.

The exact consent wording

This is what appears next to the checkbox, word for word. It is also what we file with the mobile carriers, and we do not change one without changing the other:

I agree that Wall Dock Deck can contact me by call, text or email about my property using the information above. Not required to buy anything. Msg & data rates may apply; frequency varies. Reply STOP to stop, HELP for help. Privacy Policy · SMS Terms

It names one company: us. Your consent to be texted is consent for our messages, and nothing else. We do not ask you to consent on behalf of a business you have not met.

Directly beneath it, on the same form, you also see this — which is a disclosure, not a tick box:

If you ask to be connected, we share your details with a licensed contractor for your area, who is an independent business and may contact you directly.

So the two things stay separate: being texted by us, and being introduced to a contractor. You can have either without the other, and you can stop either one. See Your Privacy Choices.

We also record the exact sentence you were shown, with a timestamp, not just a yes. If there is ever a question about what you agreed to, we can show you the words.

What you should know

Message frequency Varies. Up to 10 messages per month
Cost We charge nothing. Message and data rates may apply from your carrier
Consent is not a condition Every guide, sheet, checklist and rule page on this site is free and requires no phone number. You never have to agree to texts to get anything from us
Automated messages Some messages are sent automatically, and some are written by an automated assistant. It will tell you it is not a person
Carriers Supported on major US carriers. Carriers are not liable for delayed or undelivered messages

How to stop

Reply STOP to any message. We stop immediately and permanently, and we send one confirmation that we have stopped. That is the last message you get.

You can also email hello@walldockdeck.com and ask.

Reply HELP for help, or email hello@walldockdeck.com.

To start again, reply START, or submit a form and tick the box again.

We will not move you to a different list, message you from a different number, or re-add you from a later form fill in order to get around a STOP.

What STOP does not do

STOP stops our messages. It does not reach a contractor who already has your details.

If you asked us to connect you with a contractor, we gave them your name, phone number and property address. They are an independent business. Our suppression list does not reach into their system.

To stop a contractor contacting you, tell that contractor directly. Tell us too, at hello@walldockdeck.com — we will stop referring you, and we want to know if a contractor is not honouring a request to stop, because it affects whether they stay in our network.

Privacy

We never share your mobile number with third parties or affiliates for their marketing. Your number goes only to the carrier needed to deliver a message you consented to, and — if you asked to be connected — to the contractor for your area.

We do not sell your opt-in data, and we do not share your consent record with anyone for marketing.

See the Privacy Policy for the rest.

Contact

Javill Byron, doing business as Wall Dock Deck 16300 SW 137th Avenue, Unit 128 Miami, FL 33177 hello@walldockdeck.com

Every agreement and policy

All of them, in plain language.